Branch Sales & Service Leader

First National Bank; Avon (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

None

Job summary

First National Bank Avon is seeking an Assistant Branch Manager to lead a retail sales team, grow customer relationships, and drive referral-based revenue. You will support branch operations, coach staff, and ensure accurate data handling of referrals and customers.

The role emphasizes customer service excellence, cross-selling of products, and adherence to bank policies and risk controls in a busy retail environment.

Qualifications

• High School diploma or GED required.
• Minimum 2 years of job-related experience.
• Knowledge of banking policies, procedures and consumer products.

Responsibilities

• Promote sales through referrals and leads within the branch.
• Input and manage referrals and customer data accurately.
• Assist with daily branch sales activity and coaching.
• Coordinate operational duties and manage teller tasks as needed.
• Ensure compliance with policies and risk management practices.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Detail-oriented

Problem solving

Sales experience

Banking knowledge

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Avon is seeking an Assistant Branch Manager to lead a retail sales team, grow customer relationships, and drive referral-based revenue. You will support branch operations, coach staff, and ensure accurate data handling of referrals and customers.

The role emphasizes customer service excellence, cross-selling of products, and adherence to bank policies and risk controls in a busy retail environment.