Retail Branch Lead & Sales Coach

First National Bank Of Pennsylvania; Avon (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

F.N.B. Corporation in Avon, Ohio is seeking an Assistant Branch Manager to support branch leadership, drive sales through referrals, and ensure excellent customer service. You will promote bank products, coach staff on sales activities, and manage daily operations including teller tasks and branch procedures.

Qualifications include a High School diploma or GED and 2+ years in a related role, with strong communication, organizational, and technical skills to execute consumer banking standards.

Qualifications

• Minimum education: High School or GED.
• 2+ years of related experience in a customer-facing banking role.
• Knowledge of banking policies, consumer products and services.

Responsibilities

• Promotes the sales process through referral management and outbound calling.
• Make recommendations in selling and cross-selling bank products.
• Incorporate digital banking products into customer interactions.
• Input and maintain data for referrals, customers, and applications.
• Manage daily sales activity with branch staff coaching and huddles.
• Handle branch operations including opening/closing, vault cash, and tasks per policy.
• Perform traditional teller transactions as needed.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

Proficiency with PC/office software

MS Word

MS Excel

MS PowerPoint

Sales experience

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation in Avon, Ohio is seeking an Assistant Branch Manager to support branch leadership, drive sales through referrals, and ensure excellent customer service. You will promote bank products, coach staff on sales activities, and manage daily operations including teller tasks and branch procedures.

Qualifications include a High School diploma or GED and 2+ years in a related role, with strong communication, organizational, and technical skills to execute consumer banking standards.