Branch Sales & Service Leader

FNB Corporation

Avon (OH)

On-site

USD 55,000 - 75,000

Full time

6 days ago

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Job summary

FNB Corporation in Avon, Ohio is seeking an Assistant Branch Manager to lead daily retail operations and support the branch sales team. You will coach staff, drive customer referrals, and ensure compliant, high-quality service while promoting digital banking solutions.

The role focuses on developing referral networks, converting transactions into sales, and upholding banking policies. Strong communication and a service‑minded approach will help you thrive in this position.

Qualifications

2+ years of leadership or supervisory experience in banking or retail is preferred.
Excellent customer service and communication skills are essential.
Ability to coach staff and monitor sales performance.
Knowledge of consumer banking products and risk controls is advantageous.

Responsibilities

Promotes the sales process through referral management, leveraging leads, and identifying customer financial needs.
Assist with branch leads and lifecycle management of relationships per consumer bank standards.
Input and maintain referrals and customer data using branch technology; ensure data quality.
Oversee daily branch activities, coaching staff, and monitoring sales results; perform teller duties as needed.