Retail Branch Growth Lead Assistant Manager

First National Bank Of Pennsylvania

Conemaugh Township (PA)

On-site

USD 55,000 - 85,000

Full time

2 days ago
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Job summary

First National Bank Of Pennsylvania’s Johnstown branch is seeking an Assistant Branch Manager to lead sales and service in a retail environment. The role focuses on developing a referral network, driving cross-sell of banking products, and coaching staff to meet targets while ensuring adherence to bank policies and risk controls.

The position requires strong customer service, communication, and organizational skills.

Qualifications

  • High School diploma or GED completion is required.
  • Minimum 2 years of related financial service experience preferred.
  • Excellent customer service and communication skills are essential.
  • Ability to follow bank policies, procedures, and consumer products knowledge.
  • Strong organization and interpersonal skills.

Responsibilities

  • Promote sales through referrals, leads, outbound calls, and identifying customer financial needs.
  • Recommend bank products and services to meet customer needs.
  • Incorporate digital banking products in customer interactions.
  • Maintain accurate referral and customer data in branch systems.
  • Manage daily sales activity and coach branch staff on prescribed sales activities.
  • Coordinate and perform branch operational duties, including opening/closing and cash handling.
  • Perform teller transactions as needed and support risk management requirements.

Skills

Customer service
Communication
Sales
Referral management
Branch operations
Team coaching
Data entry
MS Word
MS Excel
MS PowerPoint
Banking policies
Cross-selling

Education

High School diploma or GED
2 years related experience

Job description

First National Bank Of Pennsylvania’s Johnstown branch is seeking an Assistant Branch Manager to lead sales and service in a retail environment. The role focuses on developing a referral network, driving cross-sell of banking products, and coaching staff to meet targets while ensuring adherence to bank policies and risk controls.

The position requires strong customer service, communication, and organizational skills.

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