Branch Sales & Service Associate

First Citizens Bank; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Charlotte is hiring a Sales and Service Representative to join our branch team. You will process transactions, assist customers, and educate them on bank products and services while identifying opportunities to refer sales to our partners.

The ideal candidate is personable, detail‑oriented, and capable of multitasking in a fast‑paced environment. A High School Diploma or GED and at least 6 months of customer service experience are required.

Qualifications

• High School Diploma or GED with at least 6 months of customer service experience.

Responsibilities

• Identify sales or referral opportunities by initiating conversations with customers.
• Ensure regulatory compliance and operational efficiency in daily branch tasks.

Skills

Communication Skills

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Charlotte is hiring a Sales and Service Representative to join our branch team. You will process transactions, assist customers, and educate them on bank products and services while identifying opportunities to refer sales to our partners.

The ideal candidate is personable, detail‑oriented, and capable of multitasking in a fast‑paced environment. A High School Diploma or GED and at least 6 months of customer service experience are required.