Floating Branch Sales & Service Pro

First Citizens Bank; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Wilmington, NC is seeking a Sales and Service Representative to handle customer transactions, explain bank services, and identify referral opportunities. You will engage customers, ensure accurate processing, and support branch sales efforts.

The role requires strong communication, reliable service, and flexibility to manage multiple tasks. A High School Diploma or GED and a valid driver's license are needed; banking experience is a plus, and the position involves driving

Qualifications

• High School Diploma or GED and 6 months of customer service experience.
• Sales experience is preferred.
• Valid driver's license required; frequent driving between offices.

Responsibilities

• Foster partnerships to deliver value; identify and refer sales opportunities; listen to customer needs and act.
• Ensure regulatory compliance and efficient office operations; manage deposits and transactions.

Skills

Customer service skills

Communication (Written and Verbal)

Knowledge of retail banking products &

Financial literacy

Education

High School Diploma or GED

Job description

First Citizens Bank in Wilmington, NC is seeking a Sales and Service Representative to handle customer transactions, explain bank services, and identify referral opportunities. You will engage customers, ensure accurate processing, and support branch sales efforts.

The role requires strong communication, reliable service, and flexibility to manage multiple tasks. A High School Diploma or GED and a valid driver's license are needed; banking experience is a plus, and the position involves driving