Branch Sales Pro: Customer Solutions & Merchandising

Grainger; Knoxville (TN); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

401(k) plan

Paid time off

Company holidays

Safety shoes

Job summary

Grainger is seeking a Branch Sales Associate to engage walk-in customers, select products, and guide them through orders while maintaining branch efficiency. You will perform warehouse tasks and report to the Store Manager to ensure smooth daily operations.

The role emphasizes customer service, sales opportunities, and teamwork in a fast-paced retail environment. You will contribute to merchandising, inventory checks, and safety guidelines adherence, supporting Grainger’s commitments to

Qualifications

• Flexible to work any time within branch hours of operation.
• Can lift up to 50 pounds unassisted and heavier with assistance.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience, including product selection, order entry, safe picking, and loading.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style for email, phone, or in person.
• Pick, prepare, and stage will-call orders and shipping product.
• Prepare backorders and put away other stock received.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts and navigate multiple computer systems.

Skills

Customer service

Sales

Communication

Merchandising

Tools

Inventory systems

Job description

Grainger is seeking a Branch Sales Associate to engage walk-in customers, select products, and guide them through orders while maintaining branch efficiency. You will perform warehouse tasks and report to the Store Manager to ensure smooth daily operations.

The role emphasizes customer service, sales opportunities, and teamwork in a fast-paced retail environment. You will contribute to merchandising, inventory checks, and safety guidelines adherence, supporting Grainger’s commitments to