Branch Sales & Customer Solutions Specialist

Grainger; Skiatook (OK); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

Day-one benefits

PTO 18 days + 6 holidays

401(k) company contribution

Employee discounts

Tuition reimbursement

Maternity/Nursing and parental leave

Job summary

Grainger seeks a Branch Sales Associate to provide solutions to walk-in customers, guide product selection, enter orders, and support warehouse operations. You will report to the Branch Manager and focus on maximizing sales while delivering excellent customer service.

The role requires physical ability to lift up to 50 pounds, flexibility to work branch hours, and comfort using multiple computer systems. Benefits include day-one coverage, PTO, and 401(k) contributions.

Qualifications

• Flexibility to work any time within branch hours
• Able to lift up to 50 pounds unassisted
• Learn and operate powered industrial equipment

Responsibilities

• Manage the entire customer experience, including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Skills

Flexibility

Lifting up to 50 pounds

Powered equipment operation

Customer service

Job description

Grainger seeks a Branch Sales Associate to provide solutions to walk-in customers, guide product selection, enter orders, and support warehouse operations. You will report to the Branch Manager and focus on maximizing sales while delivering excellent customer service.

The role requires physical ability to lift up to 50 pounds, flexibility to work branch hours, and comfort using multiple computer systems. Benefits include day-one coverage, PTO, and 401(k) contributions.