Branch Sales & Customer Solutions Associate

Grainger; Lanham (MD); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paycheck advances

PTO 18 days

401(k) 6%

Employee discounts

Parental leave

Safety shoes

Job summary

Grainger's Lanham branch is seeking a Branch Sales Associate to connect with walk-in customers, drive sales, and support warehouse tasks. You will guide product selection, process orders, and help customers, while maintaining branch standards and safety compliance.

The role emphasizes strong customer interaction, daily store duties, and teamwork in a fast-paced environment. This position is onsite at Grainger and offers benefits consistent with Grainger policies.

Qualifications

• Customer service experience preferred.
• Ability to adapt communication style for different audiences.
• Willingness to learn multiple computer systems.

Responsibilities

• Manage the entire customer experience from greeting to sale.
• Maximize sales opportunities and build customer loyalty.
• Adapt communication style for email, phone, or in person.
• Pick, prepare, and stage will-call orders and shipping products.
• Prepare backorders and stock received.
• Assist merchandising and showroom replenishment.
• Perform inventory counts and housekeeping.
• Learn and navigate store computer systems.
• Follow safety guidelines and wear PPE.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Grainger's Lanham branch is seeking a Branch Sales Associate to connect with walk-in customers, drive sales, and support warehouse tasks. You will guide product selection, process orders, and help customers, while maintaining branch standards and safety compliance.

The role emphasizes strong customer interaction, daily store duties, and teamwork in a fast-paced environment. This position is onsite at Grainger and offers benefits consistent with Grainger policies.