Branch Relationship Banking Lead – Customer Excellence

UniBank for Savings; North Grafton (MA); On-site; USD 34,440 - 48,216; Full time

Job summary

A local financial institution is seeking a full-time Relationship Banking Supervisor for their North Grafton Branch. In this role, you will oversee on-site operations, ensure compliance with policies, and provide exceptional customer service. Ideal candidates will have supervisory experience and a strong background in retail banking. Responsibilities include mentoring staff and supporting community engagement activities. Join us to make a difference in your community while fostering a collaborative team environment.

Qualifications

• Minimum of 1 year in a supervisory role required.
• Experience in retail banking preferred.
• Excellent verbal and math skills necessary.

Responsibilities

• Oversee operational excellence at the Branch.
• Assist in creating a branch sales culture.
• Supervise retail department employees.

Skills

Customer Service

Cash Handling

Mathematics

Supervisory Skills

Attention to Detail

Job description

A local financial institution is seeking a full-time Relationship Banking Supervisor for their North Grafton Branch. In this role, you will oversee on-site operations, ensure compliance with policies, and provide exceptional customer service. Ideal candidates will have supervisory experience and a strong background in retail banking. Responsibilities include mentoring staff and supporting community engagement activities. Join us to make a difference in your community while fostering a collaborative team environment.