Relationship Banker II — Lead Customer Relationships

North Easton Savings Bank; Whitman (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

North Easton Savings Bank is seeking a Relationship Banker II to strengthen customer relationships and deliver personalized banking solutions at our Whitman branch. You will drive service excellence, develop trust with clients, and support branch operations in leadership's absence.

The role emphasizes building lasting customer connections, educating clients on deposit and loan products, and guiding junior staff.

Qualifications

• 3–5 years of proven success in a customer-focused banking role.
• Strong communication and relationship-building abilities.
• Willingness to take on leadership responsibilities and learn new skills.

Responsibilities

• Greet and engage customers, offering tailored financial solutions.
• Collaborate with team to meet or exceed service and sales goals.
• Address customer issues proactively and transparently to build trust.
• Mentor junior bankers and support staff in daily operations.
• Manage branch operations in the absence of leadership and ensure compliance.

Skills

Customer service

Sales skills

Communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

North Easton Savings Bank is seeking a Relationship Banker II to strengthen customer relationships and deliver personalized banking solutions at our Whitman branch. You will drive service excellence, develop trust with clients, and support branch operations in leadership's absence.

The role emphasizes building lasting customer connections, educating clients on deposit and loan products, and guiding junior staff.