Branch Relationship Banking Lead

UniBank for Savings; Sutton (MA); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Competitive salary

Opportunities for internal growth

Job summary

A regional mutual bank in Massachusetts is seeking a full-time Relationship Banking Supervisor to oversee branch operations and ensure compliance with banking policies. The ideal candidate will have supervisory experience in a retail environment and excel in customer service. Responsibilities include managing staff, auditing procedures, and driving sales culture. This role offers a competitive salary and the opportunity to make a significant impact on the community.

Qualifications

• Minimum of 1 year in a supervisory role required.
• 1-2 years of experience in retail, banking preferred.
• Ability to handle challenging customer situations.

Responsibilities

• Oversee operations and ensure compliance with policies.
• Assist in creating a branch sales culture.
• Supervise retail staff and manage performance.

Skills

Excellent verbal communication

Customer service

Math skills

Detail-oriented

Cash handling

Job description

A regional mutual bank in Massachusetts is seeking a full-time Relationship Banking Supervisor to oversee branch operations and ensure compliance with banking policies. The ideal candidate will have supervisory experience in a retail environment and excel in customer service. Responsibilities include managing staff, auditing procedures, and driving sales culture. This role offers a competitive salary and the opportunity to make a significant impact on the community.