Branch Relationship Banker – Elevate Client Experience

Aumni; Dundalk (MD); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to welcome clients in-branch, understand financial needs, and offer thoughtful solutions. You will help clients use Chase Mobile App, Chase.com, and ATMs, while building lasting relationships through attentive service.

Role requires strong communication, risk awareness, and ability to work weekends/evenings. The position is based in Dundalk, MD, with opportunities to collaborate across banking specialists.

Qualifications

• Excellent communication skills, in person and over the phone.
• Ability to tailor product recommendations to client needs.
• Willingness to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in consultative communication to build trust and address needs.
• Assist walk-in and scheduled clients, in person or by phone, to tailor banking solutions.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products quickly and collaborate with specialists for complex needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Communication skills

Customer service

Interpersonal skills

Problem solving

Tech-savvy / mobile banking

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to welcome clients in-branch, understand financial needs, and offer thoughtful solutions. You will help clients use Chase Mobile App, Chase.com, and ATMs, while building lasting relationships through attentive service.

Role requires strong communication, risk awareness, and ability to work weekends/evenings. The position is based in Dundalk, MD, with opportunities to collaborate across banking specialists.