Branch Relationship Banker: Elevate Client Banking & Solutions

JPMorganChase; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorganChase in Los Angeles is seeking a Relationship Banker to deliver exceptional service, grow client relationships, and help clients meet their financial goals through thoughtful solutions. You will engage clients in person and by phone, promote digital tools like Chase Mobile App and Chase.com, and work within regulatory requirements while building trust and guiding them to the right specialists.

The role requires sales experience in retail banking, flexibility to work weekends and some

Qualifications

• High school diploma or GED or foreign equivalent.
• SIE, FINRA Series 6, state registration (63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and support provided.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Relationship building

Communication skills

Risk/compliance awareness

Branch hours flexibility

Education

High school diploma or GED

College degree (preferred)

Tools

SIE exam

FINRA Series 6

State registration (63)

Life licenses

Job description

JPMorganChase in Los Angeles is seeking a Relationship Banker to deliver exceptional service, grow client relationships, and help clients meet their financial goals through thoughtful solutions. You will engage clients in person and by phone, promote digital tools like Chase Mobile App and Chase.com, and work within regulatory requirements while building trust and guiding them to the right specialists.

The role requires sales experience in retail banking, flexibility to work weekends and some