Branch Relationship Banker

JPMorgan Chase & Co.; Ohio; On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for our branch in Ohio. You will welcome clients, understand their financial needs, and offer thoughtful solutions using the latest banking tools.

We value hospitality, clear communication, and compliance with banking regulations. You will build relationships, educate clients on technology, and collaborate with specialists to address complex needs.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to tailor banking solutions to client needs.
• Willingness to learn and use Chase digital tools and platforms.

Responsibilities

• Put clients first and exceed expectations with friendly service.
• Engage in clear, consultative communication to build trust and understand needs.
• Assist walk-in and scheduled clients in person and over the phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures to consult on banking solutions and connect to specialists.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Excellent communication

Client listening

Relationship building

Attention to detail

Hospitality mindset

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for our branch in Ohio. You will welcome clients, understand their financial needs, and offer thoughtful solutions using the latest banking tools.

We value hospitality, clear communication, and compliance with banking regulations. You will build relationships, educate clients on technology, and collaborate with specialists to address complex needs.