Client-First Branch Relationship Banker

JPMorgan Chase & Co.; Cincinnati (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. in Cincinnati is seeking an Associate Relationship Banker to deliver warm, personalized service in our branch and to help clients meet their financial goals using the latest banking solutions.

You will greet walk‑in clients, explain products, assist with digital tools like Chase Mobile App and Chase.com, and collaborate with the branch team to provide thoughtful, compliant financial guidance.

Qualifications

• High school diploma or GED; foreign equivalent acceptable.
• Excellent communication and interpersonal skills.
• Ability to work weekends and some evenings.
• Willingness to learn banking policies and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive service in branch.
• Engage in consultative communication to identify client needs.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures; refer to specialists as needed.
• Adhere to policies and regulatory requirements.

Skills

Customer service

Communication skills

Interpersonal skills

Problem solving

Education

High school degree or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Cincinnati is seeking an Associate Relationship Banker to deliver warm, personalized service in our branch and to help clients meet their financial goals using the latest banking solutions.

You will greet walk‑in clients, explain products, assist with digital tools like Chase Mobile App and Chase.com, and collaborate with the branch team to provide thoughtful, compliant financial guidance.