Branch Personal Banker: Grow Relationships & Solutions

PNC Financial Services Group, Inc.; Rocky River (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Pension and stock purchase plans

Job summary

PNC Financial Services Group, Inc. in Rocky River, OH, is seeking a Personal Banker to acquire and deepen the branch customer base and deliver trusted financial guidance in everyday banking conversations.

This in-office role emphasizes proactive sales, customer experience, and collaboration with ecosystem partners to expand wallet share while maintaining strong policy and risk controls.

Qualifications

• Associates or equivalent degree and 3+ years experience or related product knowledge.
• No Degree is acceptable with related experience.
• Certifications/Licenses: No required certifications or licenses.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through defined process, including outbound calling and lobby engagement.

Skills

Banking

Customer Service

Sales

Problem Solving

Digital Awareness

Effective Communications

Identifying Opportunities

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Rocky River, OH, is seeking a Personal Banker to acquire and deepen the branch customer base and deliver trusted financial guidance in everyday banking conversations.

This in-office role emphasizes proactive sales, customer experience, and collaboration with ecosystem partners to expand wallet share while maintaining strong policy and risk controls.