Personal Banker: Build Trusted Financial Partnerships

PNC; Fulton (MD); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Wellness program

Paid time off

Job summary

PNC, based at the Maple Lawn Farm branch in Maple Lawn, MD, seeks a Branch Associate to grow the customer base and deliver outstanding service in an in-office role. You will engage customers, identify opportunities for PNC solutions, and collaborate with partners to increase wallet share while ensuring risk and policy compliance.

This role emphasizes customer-centric service, proactive conversations, and a strong focus on building relationships that enhance financial wellbeing.

Qualifications

• 3+ years of related experience; no degree required.
• Strong knowledge of banking products and customer service best practices.
• Ability to identify opportunities and drive customer-focused solutions.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations using a defined sales process and lobby engagement.
• Creates customer loyalty and grows wallet share by educating customers on financial options.

Skills

Banking

Customer Service

Client Loyalty

CX

Proactive Sales

Opportunity Identification

Accountability

Tech Utilization

Education

No Degree

Job description

PNC, based at the Maple Lawn Farm branch in Maple Lawn, MD, seeks a Branch Associate to grow the customer base and deliver outstanding service in an in-office role. You will engage customers, identify opportunities for PNC solutions, and collaborate with partners to increase wallet share while ensuring risk and policy compliance.

This role emphasizes customer-centric service, proactive conversations, and a strong focus on building relationships that enhance financial wellbeing.