Branch Ops Leader - Develop Teams & Service

Center Parc Credit Union

Atlanta (GA)

On-site

USD 51,000 - 64,000

Full time

3 days ago

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Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Time-Off

401k plan with a defined company match

Company paid long-term disability

Short term disability

Company paid holidays

Job summary

Center Parc Credit Union in Atlanta, GA is seeking an Assistant Branch Manager to oversee daily branch operations, ensure exceptional member service, and support the Branch Manager in driving performance.

This exempt, full-time role requires 3 years banking/credit union experience and supervisory skills; strong Microsoft Office proficiency; and the ability to coach staff, manage cash controls, and handle escalations.

Qualifications

Associate degree in business or related field; 2 years relative work experience in lieu of degree.
3 years of banking, financial services, or credit unions experience.
2 years of supervisory experience.
Proficiency with Microsoft Office products.

Responsibilities

Direct daily branch operations, ensuring prompt, professional member service and consistent execution of CPCU’s standards.
Oversee branch cash operations and currency controls with proper verification and dual-verification procedures.
Lead onboarding, coaching and performance development of branch staff, in partnership with the Branch Manager.
Serve as escalation point for member issues, ensure timely resolution and proper documentation.