Branch Operations Specialist: Risk, Cash & Experience

Orrstown Bank; Lancaster (Lancaster County); On-site; USD 38,000 - 56,000; Full time

Job summary

Orrstown Bank in Lancaster, PA seeks a Branch Operational Specialist to lead critical branch tasks, including risk processes, cash management, ATM oversight, and the annual financial center operational review.

The role supports advanced paying/receiving duties and enhances the service/client experience. A high school diploma and banking position experience are required, with potential consideration for a 4-year degree and related training.

Qualifications

• Proficient reading, verbal and written communication skills.
• Adept at cross-selling bank products and services.
• Ability to coach and train new hires.

Responsibilities

• Oversee internal risk processes and procedures.
• Manage financial center cash and ATM operations.
• Support paying/receiving duties and client experience.
• Engage in conversational discovery to align client needs with solutions.

Skills

Communication skills

Cross-selling bank products

Coaching & training

Risk awareness

Cash handling & ATM management

Education

High school diploma or equivalent

4-year college degree (alternative)

Job description

Orrstown Bank in Lancaster, PA seeks a Branch Operational Specialist to lead critical branch tasks, including risk processes, cash management, ATM oversight, and the annual financial center operational review.

The role supports advanced paying/receiving duties and enhances the service/client experience. A high school diploma and banking position experience are required, with potential consideration for a 4-year degree and related training.