Branch Operations Specialist & Teller Leader

Orrstown Bank; Lancaster (Lancaster County); On-site; USD 45,000 - 60,000; Full time

Job summary

Orrstown Bank is seeking a Branch Operational Specialist/Head Teller in Lancaster, PA. The role leads critical branch operations, including risk controls, cash handling, ATM management, and annual reviews, while supporting client service and cross-selling bank products.

The ideal candidate has a high school diploma or equivalent and at least 1 year in related banking positions, with 6 months of additional related experience possible with a 4-year degree.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in related banking positions recommended; 6 months with a 4-year degree.
• Proficient reading, verbal and written communication; ability to coach new hires.

Responsibilities

• Oversee internal risk processes and procedures in the branch.
• Manage financial center cash handling, ATM operations, and annual operational reviews.
• Support paying/receiving duties and client service experiences; engage in discovery to align client needs with solutions.

Skills

Customer service

Attention to detail

Cross-selling

Communication

Coaching

Education

High School Diploma or equivalent

Job description

Orrstown Bank is seeking a Branch Operational Specialist/Head Teller in Lancaster, PA. The role leads critical branch operations, including risk controls, cash handling, ATM management, and annual reviews, while supporting client service and cross-selling bank products.

The ideal candidate has a high school diploma or equivalent and at least 1 year in related banking positions, with 6 months of additional related experience possible with a 4-year degree.