Branch Banking Specialist — Client Service & Support

Orrstown Bank; Hanover (York County); On-site; USD 36,000 - 48,000; Full time

Job summary

Orrstown Bank in Hanover, PA seeks a Banking Specialist I to serve as the branch’s primary representative, handling paying and receiving transactions and addressing client requests with courtesy and accuracy. The role emphasizes strong client service, basic needs discovery, and referral of appropriate banking solutions while balancing risk and customer experience.

Requirements include a high school diploma and cash handling experience; familiarity with bank products and strong communication,

Qualifications

• High school diploma or equivalent.
• Prior cash handling experience; familiarity with bank products and services preferred.
• Proficient reading, verbal and written communication; strong attention to detail and organization.

Responsibilities

• Process paying/receiving transactions and support basic client servicing requests.
• Engage in basic conversational discovery to align client needs with suitable solutions.
• Balance risk with client experience and adhere to security procedures.
• Support branch operations and onboarding of new associates.

Skills

Client servicing

Communication skills

Attention to detail

Cross-selling

Banking knowledge

Education

High school diploma or equivalent

Job description

Orrstown Bank in Hanover, PA seeks a Banking Specialist I to serve as the branch’s primary representative, handling paying and receiving transactions and addressing client requests with courtesy and accuracy. The role emphasizes strong client service, basic needs discovery, and referral of appropriate banking solutions while balancing risk and customer experience.

Requirements include a high school diploma and cash handling experience; familiarity with bank products and strong communication,