Client-Centric Banking Specialist II

Orrstown Bank; Carlisle (Cumberland County); On-site; USD 32,000 - 46,000; Full time

Job summary

Orrstown Bank in Carlisle, PA seeks a Banking Specialist II to serve as the primary representative for the financial center, handling paying/receiving transactions and supporting client servicing and new accounts.

The role requires concise communication, discovery with clients, and balancing risk with customer experience while maintaining strong product knowledge and security awareness. A high school diploma and cash handling experience are preferred.

Qualifications

• Proficient reading, verbal, and written communication; strong attention to detail.
• Prior cash handling experience; minimum one year in related banking positions preferred.
• Clear understanding of bank products and services to cross-sell to clients; adhere to security procedures.

Responsibilities

• Process paying/receiving transactions and support client servicing and new account requests.
• Engage in conversational discovery with clients and align needs with appropriate solutions.
• Balance risk with the client experience and demonstrate sound judgement in daily operations.

Skills

Reading

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Organizational skills

Cross-selling

Product knowledge

Conversation strategy

Education

High school diploma

Tools

Computer skills

Job description

Orrstown Bank in Carlisle, PA seeks a Banking Specialist II to serve as the primary representative for the financial center, handling paying/receiving transactions and supporting client servicing and new accounts.

The role requires concise communication, discovery with clients, and balancing risk with customer experience while maintaining strong product knowledge and security awareness. A high school diploma and cash handling experience are preferred.