Branch Operations Specialist – Billing & Cash

Sonepar; Bethlehem (Northampton County); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

401(k) with company match

Professional development programs

Shareholder opportunity

Disability insurance

Life insurance

Wellness program

Gym reimbursement

Employee Assistance Program

Job summary

Cooper Electric Supply, LLC, part of the Sonepar group, is seeking a detail-oriented office associate to handle billing, payments, and customer inquiries across branch locations. You will assist with credit resolutions and support sales teams with administrative duties in a fast-paced environment.

Responsibilities include reconciling cash, processing month-end tasks, and ensuring accurate data entry across systems. Prioritize customer satisfaction while maintaining high accuracy and efficiency.

Qualifications

• Ability to adapt to various software systems.
• Ability to read and interpret documents.
• Ability to solve practical problems.
• Ability to calculate figures and percentages.

Responsibilities

• Answer and assist with calls and emails from Branch locations.
• Bill freight and directs and entering customer payments.
• Issue credit to resolve account receivable disputes as approved by local management.
• Review unapproved payables for direct orders.
• Support sales writers and management with Eclipse transactions.
• Reconcile daily cash box and handle month end and cycle counts.

Skills

Customer service

Communication

Accounts receivable

Data entry

Problem solving

Multitasking

Adaptability

Job description

Cooper Electric Supply, LLC, part of the Sonepar group, is seeking a detail-oriented office associate to handle billing, payments, and customer inquiries across branch locations. You will assist with credit resolutions and support sales teams with administrative duties in a fast-paced environment.

Responsibilities include reconciling cash, processing month-end tasks, and ensuring accurate data entry across systems. Prioritize customer satisfaction while maintaining high accuracy and efficiency.