Billing & Operations Support Specialist

Sonepar USA; Portland (OR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

401(k) retirement savings with company

Tuition Reimbursement

Employee referral bonus

Job summary

North Coast, part of the Sonepar group, is seeking a detail-oriented administrator to support billing, cash handling, and order processing in a Portland-area office. The role emphasizes accuracy, customer service, and collaboration within a team.

As part of North Coast, you will contribute to financial processes, vendor/distributor liaison, and daily operational tasks while maintaining high standards and on-site attendance.

Qualifications

• Accurate, dependable, and detail-oriented.
• Excellent written and verbal communication skills.
• Commitment to 100% accuracy and doing tasks right the first time (DIRTFT).
• Excellent customer service skills.
• Experience with Microsoft 365 apps (Outlook, Excel, Word).
• Understanding of Eclipse and SWMS.
• Self-motivated and a problem solver.

Responsibilities

• Meet monthly goals for NC Operations Scorecard.
• Process customer billings and credits with accuracy.
• Manage daily cash box and deposits of checks.
• Review monthly aging Will Call orders and disposition.
• Review and process return goods.
• Review transfer discrepancies.
• File and track carrier/vendor freight claims.
• Resolve vendor shipping discrepancies.
• Perform other duties as assigned.

Skills

Attention to detail

Communication skills

Customer service

Self-motivated

Problem solving

Tools

Microsoft 365

Outlook

Excel

Word

Eclipse

SWMS

Job description

North Coast, part of the Sonepar group, is seeking a detail-oriented administrator to support billing, cash handling, and order processing in a Portland-area office. The role emphasizes accuracy, customer service, and collaboration within a team.

As part of North Coast, you will contribute to financial processes, vendor/distributor liaison, and daily operational tasks while maintaining high standards and on-site attendance.