Branch Operations Administrator

Sonepar; Bethlehem (Northampton County); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

401(k) with company match

Professional development programs

Shareholder opportunity

Disability insurance

Life insurance

Wellness program

Gym reimbursement

Employee Assistance Program

Job summary

Cooper Electric Supply, LLC, part of the Sonepar group, is seeking a detail-oriented office associate to handle billing, payments, and customer inquiries across branch locations. You will assist with credit resolutions and support sales teams with administrative duties in a fast-paced environment.

Responsibilities include reconciling cash, processing month-end tasks, and ensuring accurate data entry across systems. Prioritize customer satisfaction while maintaining high accuracy and efficiency.

Qualifications

• Ability to adapt to various software systems.
• Ability to read and interpret documents.
• Ability to solve practical problems.
• Ability to calculate figures and percentages.

Responsibilities

• Answer and assist with calls and emails from Branch locations.
• Bill freight and directs and entering customer payments.
• Issue credit to resolve account receivable disputes as approved by local management.
• Review unapproved payables for direct orders.
• Support sales writers and management with Eclipse transactions.
• Reconcile daily cash box and handle month end and cycle counts.

Skills

Customer service

Communication

Accounts receivable

Data entry

Problem solving

Multitasking

Adaptability

Job description

There’s a Place for You at Cooper Electric Supply, LLC.

A career at Cooper Electric Supply, LLC is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What you will do:

• Answer and assist with calls and emails from Branch locations
• Bill freight and directs
• Entering customer payments
• Issue credit to resolve account receivable disputes as approved by local management
• Review unapproved payables for direct orders
• Support sales writers and management with Eclipse transactions
• Work with manager to clear open cash accounts
• Reconcile daily cash box
• Handle month end and cycle counts

What you will bring:

• Ability to adapt to various software systems.
• Ability to read and interpret documents.
• Ability to solve practical problems.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages
• Ability to deal with a variety of variables in situations where only limited standardization exists.
• Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
• Ability to effectively communicate both verbally and in writing.
• Ability to prioritize needs in a fast-paced environment.
• Strong communication, computer, and organizational skills

Physical Requirements and Work Environment

• The ability to sit for extended periods while using phones and computers.
• The ability to work autonomously with little supervision.
• This job is performed primarily in general office environments.

Rate: $20 - 23/ hourly

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail] .

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .