Branch Operations & Service Leader

Mechanics Bank; Atascadero (CA); On-site; USD 72,000 - 105,000; Full time

Benefits offered by this job

Medical coverage

Prescription coverage

Dental coverage

Vision coverage

Employer paid EAP

Life Insurance

AD&D insurance

Disability benefits

Health Savings Account with employer

(FSA) Healthcare and Dependent Care

401(k) and Roth 401(k) with company

529 Education Savings plan

Tuition Reimbursement

Volunteer time off

Paid holidays (11)

Paid sick days

Paid vacation days (up to 25)

Free personal checking/savings

Discounted mortgage rates

Job summary

Mechanics Bank is seeking a Branch Services Manager to lead a California retail branch on-site. You will oversee daily operations, cash handling, and regulatory compliance while driving customer retention and branch performance.

Role requires strong leadership, interpersonal skills, and at least 5 years in banking operations with 2 years in management. Notary license preferred. Competitive benefits and salary.

Qualifications

• Minimum 5 years of banking experience with emphasis in operations.
• Minimum 2 years of management experience.
• Excellent interpersonal skills; proven experience managing and leading people.
• Knowledge of branch operations, cash handling, security, and regulatory compliance.

Responsibilities

• Lead daily operations and oversee day-to-day branch performance.
• Manage budgeting, staffing, and scheduling for the branch.
• Oversee teller line, cash handling, dual control, and risk management.
• Develop and execute strategies to retain customers and meet branch goals.
• Hire, train, and coach employees to high performance and service quality.
• Resolve complex customer inquiries or complaints and ensure high satisfaction.

Skills

Branch leadership

Staff coaching & development

Customer service excellence

Interpersonal skills

Education

High School Diploma or GED

Notary license preferred

Job description

Mechanics Bank is seeking a Branch Services Manager to lead a California retail branch on-site. You will oversee daily operations, cash handling, and regulatory compliance while driving customer retention and branch performance.

Role requires strong leadership, interpersonal skills, and at least 5 years in banking operations with 2 years in management. Notary license preferred. Competitive benefits and salary.