Branch Operations & Sales Support Lead

Chamberlain Group; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Benefits package

401k contribution

Short-term incentive plan

Job summary

Chamberlain Group, through its CPSG affiliate, is seeking a on-site Warehouse/Customer Support associate in the Chicago area. The role focuses on supporting branch sales, processing orders, and managing ERP workflows to ensure accurate shipments across CPSG facilities.

Ideal candidates will have a high school diploma or GED, 5 years in a high-volume warehouse, 3 years in customer account management, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED required.
• Minimum 5 years in a high-volume warehouse environment and 3 years in customer account management.
• Basic proficiency with Microsoft Office Suite.
• Valid driver’s license is required.
• Ability to lift up to 50 pounds and push/pull up to 100 pounds.

Responsibilities

• Assist in achieving branch sales and profitability goals as identified in annual budget.
• Provide customer service and support, order entry, and processing management.
• Manage tasks in CPSG’s ERP system to ensure correct shipments and paperwork.
• Maintain safe, clean work environment and report equipment issues.
• Assist in maintaining inventory accuracy through cycle counts.
• Attend to on-site scheduling and adherence to shifts.
• Comply with health, safety guidelines, and confidentiality requirements.
• Support training of employees on equipment handling, storage, and shipping.

Skills

Customer account management

Microsoft Office Suite

Valid driver\'s license

Warehouse operations

ERP system

Education

High school diploma/GED

Tools

ERP system

Forklift certification

Job description

Chamberlain Group, through its CPSG affiliate, is seeking a on-site Warehouse/Customer Support associate in the Chicago area. The role focuses on supporting branch sales, processing orders, and managing ERP workflows to ensure accurate shipments across CPSG facilities.

Ideal candidates will have a high school diploma or GED, 5 years in a high-volume warehouse, 3 years in customer account management, and proficiency with Microsoft Office.