Branch Operations Leader & Team Growth Coach

Navy Federal Credit Union; Chicago (IL); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Navy Federal Credit Union is seeking a Branch Manager-level professional to oversee branch operations, lead a team, and ensure excellent member service. You will supervise daily activities, monitor cash operations, and promote Navy Federal products and services at the local level.

Responsibilities include staff development, recruitment, budgeting, and compliance with HR and security policies. The role requires strong leadership, strategic thinking, and effective communication to support branch

Competenze

• Experience supervising branch staff and operations.
• Knowledge of consumer lending, deposits, and related financial products.
• Ability to manage multiple priorities and lead teams.
• Familiarity with cash handling, vault procedures, and branch security.

Mansioni

• Supervise and lead branch team to provide members with Navy Federal products and services.
• Assist the Manager in cash operations and self-auditing to secure assets.
• Manage staff for vault opening/closing and balancing procedures.
• Lead outreach through local events and promotions to grow membership.

Conoscenze

Leadership

Customer service

Time management

Communication

Trend analysis

Staff development

Formazione

Bachelor's Degree in Accounting

Bachelor's Degree in Business Administration

Strumenti

Microsoft Excel

Microsoft Word

Descrizione del lavoro

Navy Federal Credit Union is seeking a Branch Manager-level professional to oversee branch operations, lead a team, and ensure excellent member service. You will supervise daily activities, monitor cash operations, and promote Navy Federal products and services at the local level.

Responsibilities include staff development, recruitment, budgeting, and compliance with HR and security policies. The role requires strong leadership, strategic thinking, and effective communication to support branch