Branch Office Manager: Growth & Service Excellence

Navy Federal Credit Union; Brandywine (MD); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Navy Federal Credit Union in Brandywine, MD is seeking an experienced Branch Manager to lead a medium/large full-service branch. You will supervise staff, ensure efficient operations, and deliver a full range of banking products and services to members.

The role emphasizes cash handling, compliance, staff development, and cross-selling to meet branch goals. Availability includes Monday–Saturday with hours that support business needs in a multi-branch network.

Formación

• Extensive leadership experience in a branch banking environment.
• Strong knowledge of consumer lending and deposit products.
• Experience with budgets, cash handling, and internal controls.
• Ability to manage multiple priorities and lead teams.
• Familiarity with HR policies and performance appraisals.

Responsabilidades

• Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts.
• Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits.
• Manage staff to ensure vault opening, closing and balancing procedures are completed.
• Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies.
• Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events.
• Oversee recruiting/selection, on-boarding and initial training of team members.

Conocimientos

Leadership

Customer Service

Regulatory Knowledge

Cash Handling

Staff Training

Cross-Selling

Communication Skills

Budgeting

Educación

Bachelor's in Accounting

Bachelor's in Business Administration

Descripción del empleo

Navy Federal Credit Union in Brandywine, MD is seeking an experienced Branch Manager to lead a medium/large full-service branch. You will supervise staff, ensure efficient operations, and deliver a full range of banking products and services to members.

The role emphasizes cash handling, compliance, staff development, and cross-selling to meet branch goals. Availability includes Monday–Saturday with hours that support business needs in a multi-branch network.