Branch Operations Leader & Needs-Based Banking Expert

Align Credit Union; Seabrook (NH); On-site; USD 33,000 - 39,000; Full time

Job summary

Align Credit Union is seeking a Universal Banker III in Seabrook, NH. You will lead branch operational standards, coach staff, and engage members with needs-based conversations to offer financial solutions.

You will manage cash handling, audits, ATM operations, vaults, and monthly branch reporting, while ensuring compliance and security. The role emphasizes member service excellence, training, and notary duties, with a base pay rate of $24.00–$28.00 per hour.

Qualifications

• Strong knowledge of credit union products and services.
• Ability to coach and mentor branch staff.
• Excellent cash handling and reconciliation skills.
• Experience delivering needs-based financial conversations.

Responsibilities

• Oversees branch operations including cash handling, audits, ATMs, vaults, and branch reporting.
• Coaches branch staff to achieve goals and maintain service standards.
• Engages members with needs-based conversations and offers appropriate financial solutions.
• Handles member requests including account openings, loan applications, and transactions.
• Ensures security systems and equipment are properly maintained and alarms respond as required.

Skills

Customer service

Coaching

Cash handling

Needs-based conversations

Notary Public

Tools

ATM operations

Job description

Align Credit Union is seeking a Universal Banker III in Seabrook, NH. You will lead branch operational standards, coach staff, and engage members with needs-based conversations to offer financial solutions.

You will manage cash handling, audits, ATM operations, vaults, and monthly branch reporting, while ensuring compliance and security. The role emphasizes member service excellence, training, and notary duties, with a base pay rate of $24.00–$28.00 per hour.