Branch Operations Leader | Mentor & Serve Members

Communication Federal Credit Union; Owasso (OK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid holidays

401(k) match

PTO

Performance incentives

Medical plans

Dental & Vision

Life and Disability insurance

FSA

Tuition assistance

Job summary

Communication Federal Credit Union in Owasso, OK is seeking an Assistant Branch Manager to oversee daily branch operations and staff in the Branch Manager's absence. You will handle transactions, interview loan applicants, and ensure smooth service delivery.

The ideal candidate brings 3+ years in customer service and cash handling, leadership experience, and a track record in financial institutions. High school diploma required; two years of college preferred.

Qualifications

• High School Diploma or GED required; 2 years of college level courses preferred.
• 3 years of customer service and cash handling experience.
• Previous experience with financial institution.
• Minimum 2 years in a team leadership role highly preferred.

Responsibilities

• Collaborate with Branch Manager about daily branch operations.
• Interview members for loan applications and assist with the loan process.
• Resolve member inquiries regarding credit union products or services.
• Provide excellent service to members.
• Perform basic teller or financial transactions.
• Explore opportunities to mentor employees.
• Supervise branch personnel in the absence of Branch Manager.

Skills

Interpersonal skills

Communication skills

Leadership

Attention to detail

Workflow organization

Education

High School Diploma or GED

2 years of college coursework preferred

Job description

Communication Federal Credit Union in Owasso, OK is seeking an Assistant Branch Manager to oversee daily branch operations and staff in the Branch Manager's absence. You will handle transactions, interview loan applicants, and ensure smooth service delivery.

The ideal candidate brings 3+ years in customer service and cash handling, leadership experience, and a track record in financial institutions. High school diploma required; two years of college preferred.