Branch Manager II: Lead Growth & Member Impact

MTC Federal Credit Union; Ardmore (OK); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

PTO & holidays

Vision insurance

Dental insurance

Health insurance

401(k) matching

Disability insurance

Paid holidays

Career advancement

Competitive base pay

Job summary

MTC Federal Credit Union in Ardmore, OK is seeking a Branch Manager II to lead a high-performing team, drive sales, deliver exceptional member service, and promote financial wellness within the community.

You will oversee branch operations, coach staff, monitor performance, ensure policy compliance, and build strong member relationships while expanding product adoption. This role offers opportunities for growth within a values-driven culture.

Qualifications

• 3–5 years of banking/financial services leadership experience.
• Proven ability to coach and develop teams.
• Experience managing branch operations and driving performance metrics.
• Ability to build relationships with members and community.

Responsibilities

• Lead, coach, and develop branch staff to achieve sales and service goals.
• Deliver outstanding member service and expand relationships.
• Support financial wellness initiatives through coaching and engagement.
• Oversee branch operations and ensure policy compliance.
• Monitor performance, prepare reports, and communicate results to leadership.
• Resolve member and operational issues professionally.
• Promote credit union products, services, and community engagement.
• Comply with all company policies and applicable laws.

Skills

Leadership

Coaching

Branch operations

Member relationships

Financial products

Education

Two-year college degree

Certifications or vendor training

Job description

MTC Federal Credit Union in Ardmore, OK is seeking a Branch Manager II to lead a high-performing team, drive sales, deliver exceptional member service, and promote financial wellness within the community.

You will oversee branch operations, coach staff, monitor performance, ensure policy compliance, and build strong member relationships while expanding product adoption. This role offers opportunities for growth within a values-driven culture.