Assistant Branch Manager (Bilingual Preferred) Oklahoma City, OK

Kaizen Lab Inc.; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Mileage reimbursement

Floating position

Bilingual bonus

Job summary

Kaizen Lab Inc. is seeking a Full-Time Assistant Branch Manager for the Main Branch in Oklahoma City. The role supports the Branch Manager in directing day-to-day teller and lobby operations, ensuring service and growth plans are met.

Attendance is essential. This floating position includes mileage reimbursement and a bilingual preference (Spanish/English) with a bilingual bonus. The candidate will supervise a floating team across branches and coordinate with the call center to meet performance

Qualifications

• Experience in branch banking or credit union operations.
• Proven leadership and coaching abilities in a team setting.
• Spanish/English bilingual preferred.

Responsibilities

• Assist the Main Branch Manager in directing teller and lobby operations.
• Monitor branch activities for compliance with policies and procedures.
• Support cash management, vault balancing, and ATM operations.
• Provide training and supervision to staff, ensuring service goals.
• Represent the branch in relations with members and partners.

Skills

Leadership

Coaching

Training

Bilingual

Job description

Full-Time Assistant Branch Manager

Main Branch

Floating Position - Mileage Reimbursement**

Bilingual Preferred - Spanish/English - Bilingual Bonus**

Role

To assist the Branch Manger in directing the day-to-day teller and lobby operations of the branch, ensuring the branch meets organizational, financial, operational, service, and growth plans. Attendance is an essential function of performing the duties of this job.

Major Duties and Responsibilities

• 30% Monitors all branch activities to ensure they are in compliance with established credit union policies and procedures. Oversees, hires, trains and evaluates the floating team to support the branches and the call center. Coaches the team to meet performance goals, assigns tasks, and supports members’ needs.
• 30% Support the Main Branch Manager in reviewing branch work and performance. Assist the manager in reviewing goals and performs coaching and training to address issues. Manage the daily cash requirements for the credit union, including monitoring, balancing, and auditing of vault cash, cash machines, coin machine, and onsite ITMs.
• 15% Backup branch manager (any location), teller line, or lobby/call center as needed.
• 15% Provide training and supervision in service techniques, goal setting, and tracking.
• 10% Represents the branch as appropriate in its relationships with members, business partners, and community.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Performs other related duties as assigned.