Branch Assistant Manager - Financial Services Growth

Teachers Federal Credit Union; North Great River (NY); On-site; USD 59,000 - 71,000; Full time

Benefits offered by this job

Quarterly incentive program

Annual discretionary bonus

Paid time off

401(k) company contribution

Dental & Vision premium paid

Tuition reimbursement

Discount on loans

Job summary

Teachers Federal Credit Union is seeking an Assistant Manager to support daily branch operations, develop member relationships, and promote financial products. You will assist the branch manager, supervise staff in the manager’s absence, and help meet sales, service, and operational goals.

The role requires a high school diploma, 3+ years branch banking experience, and proficiency with Word/Excel. Notary commission is required or obtainable within six months; Spanish is a plus.

Qualifications

• High School Diploma required.
• Minimum of three years branch banking experience required as an individual contributor.
• Microsoft Word and Excel skills required.
• Commissioned notary or can obtain notary commission within six months of starting in the role.
• Spanish language skills preferred.

Responsibilities

• Performs routine branch opening, closing, member service, and other operational tasks and activities.
• Assumes responsibility for the supervision of the branch office during the manager’s absence.
• Coach staff to cross-sell and track achievement against sales goals, and provide training on sales techniques.
• Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch.
• Resolves member or operational issues.
• Coordinates with other Credit Union teams to promote products and represents the Credit Union during community events.
• Supports portfolio growth by helping to identify opportunities to deepen relationships and increase member acquisition.
• Ensures members receive optimal service and monitor/adheres to operational controls.
• Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals.
• Ensures compliance with Teachers policies and procedures.
• Perform all duties inherent in the role of a supervisor.
• Perform other duties as needed upon request by immediate supervisor

Skills

Microsoft Word

Microsoft Excel

Education

High School Diploma

Notary commission within 6 months

Spanish language skills preferred

Job description

Teachers Federal Credit Union is seeking an Assistant Manager to support daily branch operations, develop member relationships, and promote financial products. You will assist the branch manager, supervise staff in the manager’s absence, and help meet sales, service, and operational goals.

The role requires a high school diploma, 3+ years branch banking experience, and proficiency with Word/Excel. Notary commission is required or obtainable within six months; Spanish is a plus.