Branch Operations Leader: Growth & Service

The Hertz Corporation; Colorado Springs (CO); On-site; USD 47,000 - 57,000; Full time

Job summary

The Hertz Corporation seeks a Branch Manager in Colorado Springs to lead operations, staff, and revenue growth. You will translate strategic plans into actionable objectives, ensure top-tier service, safety, and budget adherence while building relationships with customers, partners, and government entities.

You will coach a diverse team, drive performance through data and process improvements, and represent Hertz in the community to expand market share and brand impact.

Qualifications

• High School Diploma or GED required; Associates degree preferred.
• Previous management experience in a fast-paced environment.
• Experience in car rental, hospitality, or tourism is a plus.
• Strong leadership and customer service skills.
• Proficiency with technology and data analysis.

Responsibilities

• Develop and oversee annual business plan for profitability.
• Direct reservations, pickups, and vendor relations.
• Manage location strategies to maximize revenue per unit.
• Ensure high level of customer service and resolve issues.
• Coach staff and participate in training.
• Hold weekly staff meetings and monthly business reviews.
• Maintain compliance with corporate policies and safety.

Skills

Leadership

Management experience

Customer service

Communication skills

PowerPoint

Excel

Project management

Time management

Microsoft Office

Analytical thinking

Team collaboration

Technology proficiency

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Office

Excel

PowerPoint

Job description

The Hertz Corporation seeks a Branch Manager in Colorado Springs to lead operations, staff, and revenue growth. You will translate strategic plans into actionable objectives, ensure top-tier service, safety, and budget adherence while building relationships with customers, partners, and government entities.

You will coach a diverse team, drive performance through data and process improvements, and represent Hertz in the community to expand market share and brand impact.