Branch Leader: Sales, Service & Operations

Central Bank; Centralia (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Central Bank in Missouri is seeking an Assistant Branch Manager to support sales, customer service, and daily branch operations. You will lead staff, model Legendary Service, and promote bank products while coaching a team to meet monthly sales goals.

The role includes overseeing teller operations, opening/closing accounts, ensuring compliance with Bank Secrecy Act and information security, and acting in the branch manager's absence to maintain smooth operations.

Qualifications

• Leads sales and customer service excellence in a bank branch.
• Requires ability to coach staff and drive monthly sales goals.
• Oversees teller operations and branch procedures while ensuring security.
• Maintains knowledge of sales, service, and operations within the bank.

Responsibilities

• Assist Branch Manager in sales management and daily operations.
• Open and close accounts; resolve customer concerns; promote bank products.
• Lead staff by example and provide education and leadership to team.
• Ensure compliance with banking regulations including Bank Secrecy Act and information security.

Skills

Sales leadership

Customer service

Branch operations

Staff coaching

Regulatory compliance

Job description

Central Bank in Missouri is seeking an Assistant Branch Manager to support sales, customer service, and daily branch operations. You will lead staff, model Legendary Service, and promote bank products while coaching a team to meet monthly sales goals.

The role includes overseeing teller operations, opening/closing accounts, ensuring compliance with Bank Secrecy Act and information security, and acting in the branch manager's absence to maintain smooth operations.