Branch Operations Leader

Automatic Data Processing, Inc.; Saint Peters (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

M&D in Saint Peters, MO is seeking a Branch Operations Manager to lead the staff and day-to-day branch activities, ensuring quality customer service and achievement of sales and productivity goals.

You will attract, train, and retain talent, oversee workflow, conduct evaluations, manage scheduling, and maintain inventory while partnering with the Division Manager to meet financial and regulatory standards and foster a safe, productive work environment.

Qualifications

• High school diploma; secondary education preferred.
• Strong leadership and management capabilities.
• Excellent sales, customer service and communication skills.
• Experience with Microsoft Office; Salesforce and ERP a plus.
• Knowledge of inventory control and branch operations.

Responsibilities

• Direct and supervise branch staff and day-to-day operations.
• Attract, train, and retain qualified candidates for all roles.
• Conduct performance evaluations and recommend promotions or salary adjustments.
• Coordinate staff schedules and control overtime.
• Manage inventory control and vendor relations; perform cycle counts.
• Prepare reports for the Division Manager and ensure policy compliance.

Skills

Leadership

Sales

Customer service

Communication

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Salesforce

ERP platforms (Epicor Prelude)

Job description

M&D in Saint Peters, MO is seeking a Branch Operations Manager to lead the staff and day-to-day branch activities, ensuring quality customer service and achievement of sales and productivity goals.

You will attract, train, and retain talent, oversee workflow, conduct evaluations, manage scheduling, and maintain inventory while partnering with the Division Manager to meet financial and regulatory standards and foster a safe, productive work environment.