Branch Operations Leader

Enterprise Bank & Trust; Los Alamos (NM); On-site; USD 50,000 - 70,000; Full time

Job summary

Enterprise Bank & Trust is seeking an Assistant Branch Manager in Los Alamos, NM. This role involves day-to-day operational management of the branch, ensuring adherence to policies, and supervising branch personnel. The ideal candidate will have leadership skills, excellent customer service abilities, and thorough banking knowledge.

Education requirements include a High School diploma, and a Bachelor's degree is preferred. A minimum of two years banking experience and supervisory experience are also crucial for success in this position.

Qualifications

• Excellent leadership, interpersonal, and customer service skills.
• Strong organizational skills with a high degree of accuracy.
• Thorough knowledge of bank operations, policies, and procedures.

Responsibilities

• Supervise day-to-day operations of new account desks and teller areas.
• Provide coaching to associates and create schedules.
• Handle customer concerns and escalate as needed.

Skills

Leadership skills

Interpersonal skills

Customer service skills

Organizational skills

Communication skills

Problem solving skills

Education

High School diploma

Bachelor’s degree in business related field

Tools

Microsoft Word

Microsoft Excel

Google Suite

IBS

Salesforce

Job description

Enterprise Bank & Trust is seeking an Assistant Branch Manager in Los Alamos, NM. This role involves day-to-day operational management of the branch, ensuring adherence to policies, and supervising branch personnel. The ideal candidate will have leadership skills, excellent customer service abilities, and thorough banking knowledge.

Education requirements include a High School diploma, and a Bachelor's degree is preferred. A minimum of two years banking experience and supervisory experience are also crucial for success in this position.