Branch Manager - Lead Growth & Customer Experience

U.S. Bank; Los Angeles (CA); On-site; USD 92,000 - 112,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Los Angeles is seeking a Branch Manager to lead and develop multiple branches, ensuring exceptional customer experiences and compliance with banking regulations.

You will coach, mentor and train staff, oversee daily operations, and partner with wealth, mortgage and business units to meet sales and service goals. This leadership role requires strong analytical and relationship skills to grow the local market while maintaining risk controls.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3–4 years of experience in sales, retail management, or banking.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure regulatory compliance.
• Coach, mentor and train team members and provide guidance for customer experience.
• Identify and promote products/services through collaboration with partners.

Skills

Coaching leadership

Conflict resolution

Accountability

Influence

Critical thinking

Priority setting

Relationship management

Business insights

Education

Bachelor’s degree

Job description

U.S. Bank in Los Angeles is seeking a Branch Manager to lead and develop multiple branches, ensuring exceptional customer experiences and compliance with banking regulations.

You will coach, mentor and train staff, oversee daily operations, and partner with wealth, mortgage and business units to meet sales and service goals. This leadership role requires strong analytical and relationship skills to grow the local market while maintaining risk controls.