Branch Operations Leader

Navy Federal Credit Union; Fayetteville (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Navy Federal Credit Union in Fayetteville, NC is seeking a Branch Manager Assistant to oversee daily branch operations and support the Branch Manager in delivering full-service banking solutions to members.

The role requires strong leadership, staff development, and adherence to financial regulations, with responsibilities spanning cash handling, audits, recruiting, budgeting and service excellence. This position is based on-site and supports branch objectives.

Qualifications

• Leadership experience in a branch setting or equivalent.
• Strong understanding of financial products and services.
• Knowledge of federal regulations governing consumer lending and deposits.

Responsibilities

• Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services.
• Assist the Manager in monitoring cash operations and branch self-auditing efforts.
• Manage staff to ensure vault opening, closing and balancing procedures are completed.
• Participate in recruiting, onboarding and training of team members.
• Ensure compliance with HR policies and security procedures.
• Act as Manager in the incumbent's absence.

Skills

Leadership

Customer service

Compliance

Staff supervision

Budgeting

Communication

Education

Bachelor's degree in Business Administration

Job description

Navy Federal Credit Union in Fayetteville, NC is seeking a Branch Manager Assistant to oversee daily branch operations and support the Branch Manager in delivering full-service banking solutions to members.

The role requires strong leadership, staff development, and adherence to financial regulations, with responsibilities spanning cash handling, audits, recruiting, budgeting and service excellence. This position is based on-site and supports branch objectives.