Assistant Branch Manager — Lead Branch Growth

Navy Federal Credit Union; Virginia Beach (VA); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Navy Federal Credit Union in Virginia Beach is seeking an experienced Branch Supervisor to assist the Branch Manager in overseeing the efficient operation of the branch and ensuring operational functions are completed accurately by branch staff.

You will supervise and lead the team, monitor cash operations, participate in recruiting and onboarding, manage budgets, and drive performance through trend analysis while ensuring compliance with security, HR, and banking policies.

Formación

• Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience.
• Working knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts.
• Working knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts.
• Working knowledge of functions relating to cash and ATM operations.
• Ability to manage multiple priorities independently and/or in a team environment.
• Exposure to member/customer service operations.
• Exposure to mentoring and leading employees.
• Effective organizational, planning and time management skills.
• Effective skill exercising initiative and using good judgment to make sound decisions.
• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully.
• Effective verbal and written communication skills.
• Effective word processing and spreadsheet software skills.

Responsabilidades

• Supervise daily activities.
• Ensure adequate/skilled staffing; select employees.
• Establish performance goals and priorities.
• Prepare, conduct and review performance appraisals.
• Develop, mentor, and counsel staff.
• Provide input and/or prepare budget requirements for Annual Financial Plan (AFP).
• Ensure section/branch goals and objectives align with division/department strategy.
• Ensure efficiency of operations.
• Act as Manager in the incumbent's absence.
• Perform other duties as assigned.

Conocimientos

Leadership

Supervising staff

Customer service

Compliance knowledge

Budgeting

Time management

Communication

Strategic thinking

Problem solving

Analytical skills

Interpersonal skills

Educación

Bachelor's Degree in Accounting/Business Administration

Descripción del empleo

Navy Federal Credit Union in Virginia Beach is seeking an experienced Branch Supervisor to assist the Branch Manager in overseeing the efficient operation of the branch and ensuring operational functions are completed accurately by branch staff.

You will supervise and lead the team, monitor cash operations, participate in recruiting and onboarding, manage budgets, and drive performance through trend analysis while ensuring compliance with security, HR, and banking policies.