Branch Operations Leader

Banc of California, Inc.; Brea (CA); On-site; USD 70,000 - 74,000; Full time

Job summary

Banc of California, Inc. is seeking an Officer, Branch Operations Manager to lead branch service, growth and operational excellence.

You will direct the office team, manage risk controls, and ensure compliance with policies and regulations. The role requires substantial leadership experience in branch operations and the ability to coach staff, review reports, and drive performance while maintaining excellent customer service.

Qualifications

• 7 years in branch operations with 3 years supervisory or leadership experience.
• High School Diploma or equivalent required.
• Associate's degree or higher strongly preferred.
• Mastery of the operational regulatory environment with thorough knowledge of banking operations.
• Proficient with branch systems and MS Word/Excel.

Responsibilities

• Provide direction and leadership to achieve service, growth, audits and goals.
• Supervise day-to-day branch operations and ensure policy compliance.
• Approve transactions within guidelines; escalate when needed.
• Open and close branch; conduct security inspections.
• Review daily reports and support audit ratings.
• Coach and develop staff to improve performance and manage risk.

Skills

Banking operations

Leadership

Regulatory knowledge

Excel (basics)

Risk management

Staff coaching

Hiring decisions

Communication

Education

High School Diploma or equivalent

Associate's degree or higher

Tools

Banking systems

MS Word

Excel

Job description

Banc of California, Inc. is seeking an Officer, Branch Operations Manager to lead branch service, growth and operational excellence.

You will direct the office team, manage risk controls, and ensure compliance with policies and regulations. The role requires substantial leadership experience in branch operations and the ability to coach staff, review reports, and drive performance while maintaining excellent customer service.