Branch Operations Lead, Safety & Service Excellence

United Rentals (N A); Lake Charles (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Compassion Fund

Employee Discount

Career Development

Vacation Buy Up

Early Wage Access

Paid Sick Leave

Inclusive Culture

Job summary

United Rentals, the world's largest equipment rental provider, is seeking an Operations Supervisor in Lake Charles, LA. You will lead branch staff, support the Branch Manager, and drive safety, productivity, and exceptional service.

Ideal candidates have 3+ years in sales/operations and 2+ years of supervision. Bachelor's degree preferred; strong Excel and communication skills are essential. Equal opportunity employer; [e-mail] for inquiries.

Qualifications

• High School diploma; Bachelor's degree preferred.
• 3+ years of sales and operational experience.
• 2+ years supervision and leadership experience.
• Basic knowledge of the construction rental equipment industry.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Excel.
• Valid driver's license with an acceptable record.

Responsibilities

• Support Branch Manager in achieving financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Drive branch metrics by monitoring scorecard items and coaching staff.
• Process rental quotations, reservations and contracts in line with policies.
• Ensure staff are trained and adhere to the Rental Flow Process; monitor costs.
• May handle day-to-day operations like opening/closing, cash handling, deposits.
• Motivate, coach, and train personnel.
• Promote safety and accountability across the team.

Skills

Leadership

Sales experience

Operational experience

Supervision

Customer service

Communication

Excel

Driver's license

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office Suite

Excel

Job description

United Rentals, the world's largest equipment rental provider, is seeking an Operations Supervisor in Lake Charles, LA. You will lead branch staff, support the Branch Manager, and drive safety, productivity, and exceptional service.

Ideal candidates have 3+ years in sales/operations and 2+ years of supervision. Bachelor's degree preferred; strong Excel and communication skills are essential. Equal opportunity employer; [e-mail] for inquiries.