Branch Operations Leader: Safety, Service & Growth

United Rentals (N A); New Braunfels (TX); Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opps

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive and welcoming culture

Résumé du poste

United Rentals, Inc. is seeking an Operations Supervisor to lead branch operations, drive profitability, and deliver world-class service. You will support the Branch Manager, coach staff, and ensure safety and efficiency across Rental Flow processes.

The role emphasizes leadership, accountability, and proactive communication to meet financial targets and customer needs. This position is on-site at a United Rentals branch, with opportunities for growth and development.

Qualifications

• 3+ years of sales and operational experience.
• 2+ years supervision and leadership experience.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsabilités

• Support Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Drive branch metrics by monitoring scorecard items and coaching staff.
• Support sales and customer service to ensure world-class service and operational excellence, including processing rental quotations, reservations and contracts.
• Maximize operational effectiveness by ensuring staff training and compliance with the Rental Flow Process; monitor costs.
• May be responsible for day-to-day operational activities including opening/closing, cash handling and deposits.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership and accountability.

Connaissances

Leadership

Sales & operations

Customer service

Communication

Excel

Driver's license

Formation

High School diploma; Bachelor's degree preferred

Description du poste

United Rentals, Inc. is seeking an Operations Supervisor to lead branch operations, drive profitability, and deliver world-class service. You will support the Branch Manager, coach staff, and ensure safety and efficiency across Rental Flow processes.

The role emphasizes leadership, accountability, and proactive communication to meet financial targets and customer needs. This position is on-site at a United Rentals branch, with opportunities for growth and development.