Operations Leader: Elevate Safety, Service & Growth

1001 United Rentals (N A), Inc; Clairton (Allegheny County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation

Buy Up Program (US Only)

Early Wage Access through Payactiv (US

Hourly Only)

Paid Sick Leave

Job summary

United Rentals invites applications for an Operations Manager to lead and coordinate the delivery of quality service, maximize branch productivity, and uphold safety and policy standards. You will work closely with the Branch Manager to drive results and ensure world-class customer service.

The role emphasizes leadership, staff development, and a strong safety culture, with opportunities to influence operations and customer outcomes across the branch.

Qualifications

• High School diploma; Bachelor's degree preferred.
• 3+ years of sales and operational experience.
• Basic knowledge of the construction rental equipment industry or related.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Oversee sales efforts and business initiatives.
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Customer service

Teamwork

Verbal/written communication

Microsoft Excel

Driver's license

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

United Rentals invites applications for an Operations Manager to lead and coordinate the delivery of quality service, maximize branch productivity, and uphold safety and policy standards. You will work closely with the Branch Manager to drive results and ensure world-class customer service.

The role emphasizes leadership, staff development, and a strong safety culture, with opportunities to influence operations and customer outcomes across the branch.