Branch Operations Lead II - Customer Banking

Bank of Colorado; Grand Junction (CO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid holidays

PTO days

Health insurance

401K

Life insurance

Parental Leave

Job summary

Bank of Colorado in Grand Junction, CO seeks an experienced branch operations supervisor to oversee day-to-day branch activities and assist the operations manager. You will guide retail staff, ensure policy adherence, and support service delivery to customers.

Responsibilities include supervising employees to meet goals, implementing training, promoting bank services, handling customer inquiries, budgeting support, and helping maintain compliance and accurate reporting.

Qualifications

• Full knowledge of banking products offered and updates on changes.
• Knowledge of deposit account products and services.
• Knowledge of bank operations and policies.
• Experience supervising department staff to meet branch goals.
• Ability to train employees and provide coaching.
• Strong communication with clients and coworkers.

Responsibilities

• Oversee day-to-day branch operations and assist the operations manager.
• Supervise daily activities of retail branch personnel.
• Ensure bank policy and procedures are followed.
• Assist customers with personal banking needs and services.
• Support branch budgeting, scheduling, and staff performance reviews.

Skills

Supervising staff

Customer service

Banking knowledge

Policy compliance

Training employees

Communication skills

Education

High school diploma or equivalent

Tools

Computer terminals

Printers

Back counter capture machine

Coin counting machine

Copier

Job description

Bank of Colorado in Grand Junction, CO seeks an experienced branch operations supervisor to oversee day-to-day branch activities and assist the operations manager. You will guide retail staff, ensure policy adherence, and support service delivery to customers.

Responsibilities include supervising employees to meet goals, implementing training, promoting bank services, handling customer inquiries, budgeting support, and helping maintain compliance and accurate reporting.