Branch Operations Lead – Growth, Safety & Service

Socket.dev; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Maxim seeks a Branch Manager in Memphis to lead the branch operations, sales, rental, parts and service, with full P&L responsibility, ensuring top-tier customer service and branch growth.

The role requires BA/BS, 5+ years in construction/rental customer-facing roles, and 2+ years logistics; responsibilities include supervising labor, ensuring safety, analyzing data, and coordinating with dispatch and service teams to maintain profitability.

Qualifications

• BA/BS in Business or Construction Management, or equivalent.
• 5+ years in construction or rental in a customer-facing role.
• 2+ years in logistics.
• Experience with field operations and project coordination.
• Safety and compliance focus.

Responsibilities

• Oversee labor and equipment to meet project goals.
• Ensure safety compliance and adherence to policies.
• Analyze data for project and installation calculations.
• Prepare cost history take-offs and improve profitability.
• Maintain communication with site teams and clients.
• Develop presentations on Maxim's systems and advantages.
• Manage bidding, contracts, and scheduling with the dispatcher.

Skills

Communication

Problem solving

Strategic thinking

Relationship building

MS Office

CMMS

P&L forecasting

Mobile Cranes knowledge

Education

BA/BS in Business or Construction Management

Tools

CMMS software

Project management software

Job description

Maxim seeks a Branch Manager in Memphis to lead the branch operations, sales, rental, parts and service, with full P&L responsibility, ensuring top-tier customer service and branch growth.

The role requires BA/BS, 5+ years in construction/rental customer-facing roles, and 2+ years logistics; responsibilities include supervising labor, ensuring safety, analyzing data, and coordinating with dispatch and service teams to maintain profitability.