Branch Operations Leader: Safety, Service & Growth

United Rentals; Smyrna (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Op­p­

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

An inclusive and welcoming culture

Job summary

United Rentals in Smyrna, TN seeks an Operations Manager to coordinate and direct the delivery of quality service, maximize branch productivity, and ensure safety and policy compliance. You will work closely with the Branch Manager to drive performance and customer satisfaction.

The role emphasizes leadership, safety culture, and effective operations with opportunities for career development and promotional growth.

Qualifications

• High School diploma; Bachelor's degree preferred
• 3+ years of sales and operational experience
• Basic knowledge of the construction rental equipment industry or related
• Strong motivational and leadership skills
• Superior customer service, teamwork and verbal/written communication skills
• Proficient in Microsoft Office (particularly Excel)
• Valid driver's license with an acceptable record

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives
• Assist the Branch Manager in ensuring compliance with all company policies
• Oversee sales efforts and business initiatives
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
• Motivate, coach and train personnel
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Sales experience

Verbal/written communication

Team coordination

Coaching and training

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Microsoft Excel

Job description

United Rentals in Smyrna, TN seeks an Operations Manager to coordinate and direct the delivery of quality service, maximize branch productivity, and ensure safety and policy compliance. You will work closely with the Branch Manager to drive performance and customer satisfaction.

The role emphasizes leadership, safety culture, and effective operations with opportunities for career development and promotional growth.