Branch Operations Lead Elevate Client Experience

JPMorganChase; Warren (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

A leading financial services firm in Warren, MI, is seeking a Branch Operations Lead to oversee branch operations, ensure excellent client experiences, and support team development. This role requires strong leadership and organizational skills, with at least 1 year of retail banking experience. The ideal candidate will work closely with the Branch Manager and contribute to a welcoming atmosphere for clients. Competitive compensation and benefits are offered, including health coverage and a retirement plan.

Qualifications

• 1+ years of retail banking experience.
• Commitment to operational proficiency.
• Strong passion for team education.

Responsibilities

• Collaborate with the Branch Manager to enhance client experience.
• Assist clients with transactions and use of self-service options.
• Manage branch operations and resolve client issues effectively.

Skills

Adherence to policies

Leadership skills

Organizational skills

Client engagement

Retail banking experience

Education

High school degree or GED

Job description

A leading financial services firm in Warren, MI, is seeking a Branch Operations Lead to oversee branch operations, ensure excellent client experiences, and support team development. This role requires strong leadership and organizational skills, with at least 1 year of retail banking experience. The ideal candidate will work closely with the Branch Manager and contribute to a welcoming atmosphere for clients. Competitive compensation and benefits are offered, including health coverage and a retirement plan.